Sprint customer service confirmed my Iphone 7 plus is unlocked , but it's not taking any other sim other than sprint. It shows 'Sin not supported' for other carriers. Even Apple said I need to contact sprint for this to get unlocked.
Can someone help here ?
Send us a PM with the phones IMEI. Sounds like the signal was sent, but the phone didn't receive it. That usually happens a lot. Follow the steps in this link to help get a successful unlock. SOLUTION: Sprint Hints for Successful Unlocks
Thanks for the response, I have sent you the details in message as requested
As requested, I have deactivated the Iphone 7 plus , can you please help unlocking it now ? Thank you
Thanks Logan. I dropped you a PM to get a little more info so we can access the account and submit an unlock request for you. Check out your private messages from me and drop me a response back with the requested info when you have a chance!
I am also getting the same issue on my iPhone 8 that was just unlocked by Sprint. Tried Network reset and restarts. Verified that the SIM card is working using another phone.