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LTE Constantly drops, in one location

Journeyman

LTE Constantly drops, in one location

Using an Iphone Xs Max, while at work my phone shows anywhere from 2-4 bars, always "LTE" but the connection doesn't work.  As a workaround, I seem to be able to put my phone into "Airplane Mode" for a few seconds, then turn service back on, and my data works, for about 30 seconds to 3 or 4 minutes, then it stops working again, all the while displaying multiple bars and "LTE".  This only seems to occur while I'm at my office.  While at home, or elsewhere this isn't an issue.

 

(Jacksonville, FL 32256,  Gate Pkwy N, and Burnt Mill Rd)

1 REPLY 1
Sprint Social Care S.M.A.R.T. Agent

Re: LTE Constantly drops, in one location

Hey there! I'm not seeing any network issues or coverage holes at the address provided. Are you seeing the issue indoors only or while outside?

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Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
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