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Need help with paying ETF and unlocking iPhone 7

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Need help with paying ETF and unlocking iPhone 7

Hello, I am switching to a new cell provider, and I would like to know how I can go about unlocking my phone so I can facilitate the transfer of it to a new carrier.  I realize this will involve an ETF and that's fine, I just need guidance on how to get this done so I can keep my number and phone for my new provider.


Also, how much is the ETF when you have 5 months remaining on your service agreement?


Thank you.

Sprint Social Care S.M.A.R.T. Agent

Re: Need help with paying ETF and unlocking iPhone 7

Hi WCWeinberger! I'll need to get some account info from you to let you know how much is still owed on the phone.  You can go into a store to pay off the balance on the iPhone 7.  Can you please send me a private message with the following info:

Phone #

Account PIN or security question answer

Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
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