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New Subscriber with Dropped Calls/Poor Connections


New Subscriber with Dropped Calls/Poor Connections

Switched from Cricket to Sprint this week. We got new Iphone 11 and a Iphone XR. We are experiencing dropped calls, and the connections are very staticy with background noise. Is that normal for Sprint service? 


Edit: If it helps, area code 34695, intersection of Flamingo Place and North Bay Hills Blvd. Also N Tampa St 33602.

Sprint Social Care

Re: New Subscriber with Dropped Calls/Poor Connections

Hi @Dmenko! Having reliable service is so important and we want your experience with our service to be a positive. I don't see an open service alert on this 1st ZIP code and cross streets. Please send me the nearest cross in Tampa so I can take a precise review. Also, let me know if this is happening in 2 specific locations?

Sprint Social Care
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