ForumTopicPage
cancel
Showing results for 
Search instead for 
Did you mean: 

New Subscriber with Dropped Calls/Poor Connections

Journeyman

New Subscriber with Dropped Calls/Poor Connections

Switched from Cricket to Sprint this week. We got new Iphone 11 and a Iphone XR. We are experiencing dropped calls, and the connections are very staticy with background noise. Is that normal for Sprint service? 

 

Edit: If it helps, area code 34695, intersection of Flamingo Place and North Bay Hills Blvd. Also N Tampa St 33602.

1 REPLY 1
Sprint Social Care

Re: New Subscriber with Dropped Calls/Poor Connections

Hi @Dmenko! Having reliable service is so important and we want your experience with our service to be a positive. I don't see an open service alert on this 1st ZIP code and cross streets. Please send me the nearest cross in Tampa so I can take a precise review. Also, let me know if this is happening in 2 specific locations?


Carlos
Sprint Social Care
Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat