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Please help me using the iPhone XS Max. Thanks:)

Journeyman

Please help me using the iPhone XS Max. Thanks:)

My iPhone XS Max was a prize in the Twitter raffle. The iPhone prize is not new, and Sprint's SIM card is used. But I don't have Sprint's SIM card, which will greatly affect my volunteer trip to Africa next month. I hope I can get your help. Thank you!!! 🙂 My Mobile phone IMEI is [Edited for privacy] and Mobile phone serial number is [edited for privacy]. Please help me. I hope it won't affect my trip next month.

4 REPLIES 4

Re: Please help me using the iPhone XS Max. Thanks:)

I am trying to understand what you need us to do. Do you have a Sprint account?

Journeyman

Re: Please help me using the iPhone XS Max. Thanks:)

I'm sorry I don't have an account. My friend said I should come here and ask for help to unlock my cell phone. Provide you with IMEI. But I don't know much about electronic products. I don't know what to do. I just hope to deal with it as soon as possible so as not to affect my schedule for next month. Please help me!

Journeyman

Re: Please help me using the iPhone XS Max. Thanks:)

We use a unified local SIM card for Africa. But this SIM card can't be activated when it is loaded into the iPhone. My friend told me that I need to unlock here. What do I need to do?

Wizard

Re: Please help me using the iPhone XS Max. Thanks:)

Hello Jason. I'll be more than happy to assist with the unlock of his phone. I sent you a private message so I can gather the needed info. 

 


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