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Sim is locked

Journeyman

Sim is locked

I live in Ukraine .. I blocked the iPhone. It’s 3 years old .. I thought something was wrong .. it turns out I was blocked by Sprint.Please unlock my iPhone for use with a different carrier   

43 REPLIES 43
Sprint Social Care S.M.A.R.T. Agent

Re: Sim is locked

I'm happy to review your request. I'm going to send you a private message to get some info from the phone. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Sim is locked

 

I live in Ukraine.

Please unlock my iPhone for use with a different carrier

Journeyman

Re: Sim is locked

 
Sprint Social Care S.M.A.R.T. Agent

Re: Sim is locked

Our records indicate that the phone is unlocked. When did you receive the error? Did the phone have a software update?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Sim is locked

Apple said the device is locked US Sprint.

 

Starline A has confirmed that the device is locked.

Sprint Social Care S.M.A.R.T. Agent

Re: Sim is locked

Please try these steps: Settings> Software Update> UICC Unlock.

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Sim is locked

I can't go into the device .. Sim-card is invalid

I speak badly in English

Journeyman

Re: Sim is locked

how to help me?

Sprint Social Care S.M.A.R.T. Agent

Re: Sim is locked

Do you have a Sprint SIM? You'll need it if we have to unlock again. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Sim is locked

no

Journeyman

Re: Sim is locked

SIM card belongs to the operator who is not supported on the activation server

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