I am trying to get an iPhone 7 that I unlocked from ATT today activated on my daughters line. When I did a chat session they told me it wasnt unlocked so they couldnt activate it. I confirmed with ATT again that it is unlocked... Phone even shows Sprint with the SIM from her old iPhone in it, but nothing works.
If i put a Verizon or other carrier SIM in the phone it works RIGHT AWAY!
Hi over here! Did you already try checking if the device could work on our network? You can do so by visiting Sprint.com/BYOD ?
Please keep in mind that an unlocked device does not necessarily work or is interoperable with another carrier's network.
I'll do what I can to help you out. Please reply to my Private Message as soon as you get a chance.
Hi Modulatron ! Hope you're ding fine. Are you trying to get your unlocked device activated on our network? If yes, have you already tried visiting http://Sprint.com/BYOD in order to check your device's eligibility to be activated in our network?
Yes, we ran the IMEI as part of the sign-up process, and it IS eligible for my "Unlimited Kickstart" Plan (BYOD). Message: "The Sprint network will work for you! Your network speed: 4G
Good news, your phone is compatible with our network."
Please see HERE for a full summary of my situation!