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The number or code you dialed is invalid

Journeyman

The number or code you dialed is invalid

We have three stores locate in Irvine, CA.  And one of our store's phone number was not able to get through Sprint customer.  When they called, the customer will got voice massage said that the number or code you dialed is invalid. But, they were able to call other two stores without any issue.  Please help on this issue ASAP, thanks! 

5 REPLIES 5
Sprint Social Care

Re: The number or code you dialed is invalid

Hey! Are you an employee trying to contact another store or a customer trying to contact the store? What is the phone number that you're trying to call?


Kryshna
Sprint Social Care
Journeyman

Re: The number or code you dialed is invalid

I am the store manager.  couple of our employee's cell phone with Sprint company.  And, they tried to call one of store at (949) 551-8700 were not able to get through.  Also, some of our customers also report to us with this issue.

Journeyman

Re: The number or code you dialed is invalid

I am the store manager.  couple of our employee's cell phone with Sprint company.  And, they tried to call one of store at (949) 551-8700 were not able to get through.  Also, some of our customers also report to us with this issue.

Sprint Social Care

Re: The number or code you dialed is invalid

Do you know what's the full address of that store? When looking into the store locator the stores located at Irvine, CA, was unable to find the one with that phone number. 


Kryshna
Sprint Social Care
Journeyman

Re: The number or code you dialed is invalid

Here is the address:

Address: ***** Culver Dr, Irvine, CA 92604

Phone: *****

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