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Unable to get MMS to work in iPhone - no access to APN

Sprint Social Care S.M.A.R.T. Agent

Re: Unable to get MMS to work in iPhone - no access to APN

Do you received any error codes, or just the "!"?

 

The next step will be a tech ticket. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Unable to get MMS to work in iPhone - no access to APN

When sending MMS to non-iPhone users, I get red (!) after pressing Send and then the Not Delivered red message beneath the photo.
Sprint Social Care S.M.A.R.T. Agent

Re: Unable to get MMS to work in iPhone - no access to APN

I assume since it's a new account, there are no blocked numbers. I need to verify what's on the account for messaging. I'm going to send you a private message to get your account information. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Unable to get MMS to work in iPhone - no access to APN

No Block numbers and in case you come to this trouble shooting spot, I have properly checked (i.e Green) under Settings-Messages-MMS Messsging and Group Messaging and under Send & Receive, they are both pointing to my phone number. Also have tried send & receive MMS to multiple non-iPhone users (10+), same results.
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Sprint Social Care S.M.A.R.T. Agent

Re: Unable to get MMS to work in iPhone - no access to APN

Howdy khz66jnsqb. I'll be more than happy to look into this for you. I'm going to need a smidge more info. I sent you a PM so I can gather that info. 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
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