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Unlock iphone Sprint

Journeyman

Unlock iphone Sprint

Hello.Hello.I bought an iphone 7 plus phone on ebay.com Delivered to Russia. The phone is locked on a SPRINT SIM card. I can't activate my iphone. Help please! 

8 REPLIES 8
Sprint Social Care S.M.A.R.T. Agent

Re: Unlock iphone Sprint

Hi shteynhart99,

You will need to contact the seller to have them get it unlocked. 

If you want to private message me the EMEI number, I can see if it is truly a sprint phone. 

Journeyman

Re: Unlock iphone Sprint

I tried to contact him,but he's not answering.

Journeyman

Re: Unlock iphone Sprint

 
Sprint Social Care S.M.A.R.T. Agent

Re: Unlock iphone Sprint

Do you have the IEMI number? 

Sprint Social Care S.M.A.R.T. Agent

Re: Unlock iphone Sprint

I do show it is one of our phones. The owner has to call to unlock it. Keep trying to reach him. 

Journeyman

Re: Unlock iphone Sprint

What if he doesn't answer. What am I to do? The seller is not liable 2 a week.

GrandMaster

Re: Unlock iphone Sprint

if it was advertised as a unlocked phone you can probably contact ebay and let them get involved.

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Sprint Social Care S.M.A.R.T. Agent

Re: Unlock iphone Sprint

I believe it was not a true advertising, you will need to contact ebay to try to get a refund.  There isn't anything we can do. 

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