I have an iPhone x, the previous owner requested sprint the unlock and I´ve been using it with another carrier without a problem. Today I reset the phone and when I tried to use my sim card it wouldn't work. Please help me I'm really worried because I can't use my phone. Thank you.
May I ask what carrier the phone is being used with? What type of reset was done on the phone? Do you have the previous owner's name?
I'm using it overseas, the carrier is "Claro" is a gsm carrier. He contact sprint to do the unlock because he met the requirements, I had to wait 48 hours with the sprint sim card until the phone was unlocked. I don't have his name but he sent me the phone with his sprint sim card.
I can check the IMEI to see if the lock status has changed. If a new request needs to be submitted, I'll have to have the previous owner's name to proceed.