I see this is the first time we've talked to you through Community. Did you speak with someone in Care for the unlock? Did they provide a case number or a ticket number? If you have a case/ticket number, then the request was submitted at that time. Please send me a private message with the case/ticket number, your phone number, and your account PIN or security answer. I'll check your request or your account for the request. Tickets can take 2 days, and cases can take 3-5 days.
RedCruzr Social Care Queen of Unlocks and Billing Questions. Samsung for Life!! Kudos and Accepted Solutions are welcomed and appreciated.