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Access the Sprint Music Store from your phone

9 REPLIES
Journeyman

Re: Access the Sprint Music Store from your phone

I have the same problems as the other users here.. clicking on this link

http://sprintmusicstore.groovemobile.net/pcdownload/passwordrequest.cgi

tells me to input my phone number, unfortunately my phone number is not accepted. Very afraid to call support because I don't have 2 hours to waste. Ideas?

Message was edited by: JBARNETT4

Wizard

Re: Access the Sprint Music Store from your phone

Please see here:  http://community.sprint.com/baw/message/215562#215562

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Journeyman

Re: Access the Sprint Music Store from your phone

im trying to find out how to find the sprint music store on the samsung inercept. n i cant find it at all

Journeyman

Re: Access the Sprint Music Store from your phone

so... i figured out what i was doing wrong from my BB Curve... I wasn't holding the shift key when i was typing my numbers... but I'm a natural blonde so thats just me. Sorry guys!

Wizard

Re: Access the Sprint Music Store from your phone

Try again

http://sprintmusicstore.groovemobile.net/pcdownload/passwordrequest.cgi

Journeyman

Re: Access the Sprint Music Store from your phone

Wow...I see that I am definitely not alone in having this problem with getting into the Sprint Music Store on my phone. I too have been getting a message requesting that I enter my 4 digit pin which I do not have!! I just spent an hour and a half on the phone with Sprint Tech Support but to no avail. She tried everything possible my phone has been resetted (causing me to lose everything) she even had me update my software over the phone with her. I am still getting the message. Does anyone have another link to send the pin to you? The link already posted in the reply to this original post will not populate. I do believe the link may be outdated.

Wizard

Re: Access the Sprint Music Store from your phone

You shouldn't have been able to set up an account without providing a PIN.  Did maybe someone else set it up?  There's some info on this page:

http://support.sprint.com/support/article/Access_the_Sprint_Music_Store/case-ib376964-20091124-095143#__highlight&id16=PIN+music+store

Try to have your password sent to you via SMS using this page: http://sprintmusicstore.groovemobile.net/pcdownload/passwordrequest.cgi.  Hope this helps!  If not, please call *2 from your phone to have a rep help you.

Journeyman

Re: Access the Sprint Music Store from your phone

I am having the same problem. it tells me that the account has been updated since the last use and that I have to enter the four digit password which I never set up to begin with so i have no idea how in the world to fix this. this is insane

Journeyman

Re: Access the Sprint Music Store from your phone

Have you had any luck yet? I am having the same problem and no one has been able to help me.

Journeyman

Access the Sprint Music Store from your phone

i'm trying to set up my music store account but it refuses to let me creat a pin, it wont let me type anything.... i've tried to shut my phone off and all that stuff it still won't let me enter and digits to create a pin.