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Call Tones Turned Off?

Journeyman

Call Tones Turned Off?

I'm a newbie to both Sprint and smartphones (a real double-whammy).  I've been trying to browse call tones, but the message says call tones are turned off.  How in the world do I turn them on?  I've fiddled with the phone and prowled around on MySprint until my eyes are crossed!

Help!

12 REPLIES
Wizard

Re: Call Tones Turned Off?

Hi, Maeve.  Here are the steps to turn on your Call Tones:

  • Log into your account through www.sprint.com.
  • Click the Digital Lounge tab.
  • Click the My Content Manager underneath the Digital Lounge tab.
  • Click the Browse My Call Tones link.
  • Just above the list of owned Call Tones should be the words My Call Tones service currently is: On | Turn Off.
  • However, if the words My Call Tones service currently is: Turn On | Off are displayed, then click the words Turn On.

I hope this helps!

Sincerely,

SprintCares

Journeyman

Re: Call Tones Turned Off?

Screenshot.bmp

This isn't the clearest screenshot, but this is what I'm getting.  I don't see any place where I can click to turn it on.

Master

Re: Call Tones Turned Off?

It appears that you haven't purchased any, Once you do there should be the option to turn them on/off.

Journeyman

Re: Call Tones Turned Off?

I tried to browse the tones yesterday to buy, and I got an error message.  I thought it was because the tones were off.  Apparently it was just a glitch because it's working today.  Thanks for your help!

Journeyman

Re: Call Tones Turned Off?

i tried doing all that and it doesnt work. last time i had to contact sprint and they added some code to my phone. do you hav any other tips or opitions i could try?

Journeyman

Re: Call Tones Turned Off?

I tried each step of your instructions and there is no option to turn it on or off.  The screen reads: My Call Tones service currently is: Off

When I click it nothing happens and it never gives me the option of turning it on.  I purchased a call tone A Thousand Miles and can't get to it.

Is there any way you can send the file directly to my phone for me?

Thanks for any and all help.

Journeyman

Call Tones Turned Off?

First ERIKASCHIEFER you dont download anythign with a call tone it is something that callers hear when they call you. You can check your my content both online on your mysprint account or from your phone. You can also turn on the call tones from your phone as well.

Journeyman

Call Tones Turned Off?

the HTC snap phone sucks!!!!!!!! I have been through four of them. . they all freeze and start sending and recieving text randomly.

Journeyman

Re: Call Tones Turned Off?

I Have Paid For Call Tones Every 3 Months For MANY Years.  However Today Online In My Sprint Account, I DON'T Find Call Tones Anywhere.

I See What Is Called Ring Back Tones, However Ring Back Tones Is Currently FOREIGN TO ME.  :--)

Highlighted
Journeyman

Re: Call Tones Turned Off?

Sprint names their call tones now "ringback tones"

Journeyman

Re: Call Tones Turned Off?

YEP, I Figured That Out Weeks Ago.  THANK U! 

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