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Sprint Vault ?

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Patron

Sprint Vault ?

Hey... I did the "free trial" for 1 week i clicked it got no confirmation then got a Text saying its active am i going to have to cancel it if i dont want to pay or will it prompt me again please help asap Thanks in advance

27 REPLIES 27
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Patron

i hate bumping but im paranoid i just wanted more details on the free and i cant really find anything on the net Help meh please!

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Journeyman

yea i did the free trial also by mistake playn with my new fone and didnt know what to do. luckily i received a text teln me when it was my last day. There was a # to call 800-877-4646. I called it, listened to prompts, and when i talked to someone, they said u can just dial *2  and they will help u after all the automated of course. jus took bout 7 mins. hope this helps.

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Journeyman

I ONLY WANTED TO TRY IT HOW CAN I CANCEL THIS.

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Sprint Product Ambassador

Sprint Vault should send a URL in one of the text messages -- follow the directions in the message and visit the URL to opt out, cancel, etc.

Product Ambassador, long time Sprint employee
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Journeyman

I just wanted to try it out how do I cancel it?

Message was edited by: awsome65vwgal

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Journeyman

Does that mean I need to talk to a live person to get this cancelled?

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Journeyman

Does anyone have this URL available in which we can just cancel this service?

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Journeyman

The same thing just happened to me.  I got a message on my phone that my free trial of SprintVault was over and i would be charged $9.99 a month from now on.  I called Sprint and the Sprint Rep said to reply to the message with the words STOP ALL.  I did that and got a message back immediately saying I was no longer subscribed to the service.  The Sprint Rep also notated my accout that if the charge does come up on the bill, they would take it off.

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Journeyman

please stop all charge's on that sprint vault of 9.99 per mth please on my phone

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Journeyman

I texted STOP ALL and they unsubscribed me

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Journeyman

want to cancel but don't know how

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