I will private message you to get you permission to access your account to look for where the error could be coming from. Have you updated to FroYo 2.2 yet? To check please -
Press Home > Menu, then tap Settings.
Scroll up and tap About phone
Scroll up. Software version is displayed under Baseband version with Build Number
Larry ~ Sprint Tech
Is there a setting that needs changed? I have a sanyo zio and when I try to get a new sprint ID pack, its starts to load then says failed, and gives error 703. Help please.