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Voicemail

Journeyman

Voicemail

When I call voicemail I get a recording that says the long distance phone number or code is invalid- what? Need to reset? What's going on.

3 REPLIES 3
Master

Re: Voicemail

rocknroll81, thank you for contacting us. When did this issue begin? Are you using a third party application for the voicemail? What is the make and model of your Sprint device? Did you swap devices recently?

Ina.
Sprint Social Care Team.
Journeyman

Re: Voicemail

Called customer service, have to get to a corporate Sprint store, I updated my phone and I think that's what caused the problem.

Master

Re: Voicemail

rocknroll81, we can do some troubleshooting and take a look at your account if you allow us to. Please check your inbox and respond to the private message I sent you.

Ina.
Sprint Social Care Team.
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