cancel
Showing results for 
Search instead for 
Did you mean: 

how do i ping a phone on my acct?

SOLVED
Journeyman

how do i ping a phone on my acct?

My son has that monthly coverage on his phone and we can't find his phone it still rings but we can't find it because it is on vibrate.

3 REPLIES
Wizard

Re: how do i ping a phone on my acct?

If you have the Sprint Total Equipment Protection Plan and your son has installed the app on the phone, then you can go here:

http://www.sprint.com/protection

Click locate.  Login with your phone # and app pin.

Once logged in, you can send an audible tone to your phone.

Journeyman

how do i ping a phone on my acct?

Thanks, so the app is only good on smart phones? We will have to track his steps tomorrow and try to find the phone and get that app installed, thanks for the link!!

Wizard

how do i ping a phone on my acct?

No problem...I've been there before.  If you turn off everything in the house and it still has a charge (battery), I would just call it continuously.  Sometimes you get lucky and hear the vibration.   Good luck!!

Community News

Having trouble posting or viewing your Private Messages? We made an update to the Community registration process which requires you to validate your email, click here to read more about it.