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Cell trouble just started Oak Creek WI

Journeyman

Cell trouble just started Oak Creek WI

My cell was working fine last night, and great this morning.  About an hour ago, I came home and I have no signal or just 1 bar.   Is there something going on in the area?  I tried to reboot the phone but no change.  I really would not be concerned, but this is my only form of communication and  I just had surgery.  I am located closest to 10th and Drexel, Oak Creek, WI  53154.

Please respond, thank you!

3 REPLIES

Re: Cell trouble just started Oak Creek WI

AQUAANIMUS,

We are currently aware of the issue and are working diligently to get the issue fixed. Currently the ETR 24-48 business hours. I do apologize for any inconvenience this has caused you.

Thank you,

George M.

Sprint Social Care Team

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Journeyman

Re: Cell trouble just started Oak Creek WI

Ok, I'm glad you guys are aware of it.     I put my phone on roaming for an important doctors call.  The sprint rep said I should not be charged, so hopefully that will be true!  I will take it off roaming after I speak to my doctor.

Journeyman

Re: Cell trouble just started Oak Creek WI

AQUAANIMUS,

That should be fine. Most of our service plans incude roaming anyway. Thank you for your patience.

Jen R    

Sprint Social Care Team