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How to change phone number online?

Journeyman

How to change phone number online?

Ive read all the tutorials on how to do it. It says to go to my preference and select change phone number. But that option is not there. I have a My Sprint account. Any help would be appreciated.

1 REPLY
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Wizard

Re: How to change phone number online?

jessicacraver

Thanks for posting.

If the option does not exist to change your number online it's likely because you are not set up as an account administrator. When you setup a My Sprint account you can create the account with just the phone number or, you can put in your account PIN to authorize you as an account admin.

There should be a section on the My Preferences page that asks you to input your account PIN to gain full access to your account. Once this is done you can then change your number online.

Thank you,

Chris