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How to get the ESN released (cleaned)?

Journeyman

How to get the ESN released (cleaned)?

I had to cancel my four lines of service. I could no longer afford the cost of them. I paid early termination fees in excess of $600. My account has been paid down to zero for almost a month including terminations fees. What is the procedure to get Sprint to release (clear) the ESN numbers so I can sell the phones? I thought they would have been cleared by now.

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1 REPLY

Re: How to get the ESN released (cleaned)?

RockyWon,

Thank you for the post. Once your account is fully cancelled out the phones should be clear as of that time. Only time it would stay attached to your account is if your account was still active or in a suspended status.

Thank you,

Anthony

Social Care Team

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