costello201, and all-
Thanks so much for reaching out to us for assistance and I apologize for any network related troubles! To clarify, if you're currently on one of our current rate plans available, we do not in fact charge for roaming. If you respond back with cross streets and zipcodes, that will help me isolate the area and see what's going on.
Thank you for being patient with us and help has arrived!
Sprint Social Care Team