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how do i?

Journeyman

how do i?

How do i join a framily plan online with my own device?

10 REPLIES
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Master

Re: how do i?

mandy618,

Here is a couple of very good links to assist you with your issue. Go to this link http://bit.ly/19qGhRY, it is for the Framily plan info. Go to this link http://bit.ly/1qvmUxW, it is for FAQ about the plan. If this is a new account you can go online to sprint.com/shop. Hope this answers your question. We are here to help.

- Randal
Sprint Social Care
Journeyman

Re: how do i?

No it doesn't i have a sprint device i want to activate online on a framily plan i cant go to a store there is not on near me how do i do it online

Master

Re: how do i?

mandy618,

Unless this is a new account, you will need to go to the store. You can also call 888-211-4727 to activate the device. Happy Connecting.

Randal
Sprint Social Care
Journeyman

Re: how do i?

It is a new account i cant do it online?

Wizard

Re: how do i?

No i dont think that you can do it online. You may need to call the sales department or care if you cant go to a store but i believe that you actually have to sign some documents.

Master

Re: how do i?

mandy618:


What is the zip code of location? I'd like to double check for store locations in your area. Unfortunately, because you are adding your own equipment, you will not be able to add the new line to Framily online.



Jon H.

Sprint Social Care Team
Journeyman

Re: how do i?

01570

Master

Re: how do i?

mandy618:


Thank you for that information. I was able to locate a store close by and under 15 miles away. This store is located at:

70 Worcester Providence Trnpk Ste 515
The Shoppes At Blackstone Valley
Millbury, MA 01527

They may also be reached at (508) 865-8125.

They have hours of operation:

Mon-Sat: 10 AM - 09 PM
Sun: 11 AM - 06 PM



Jon H.

Sprint Social Care Team
Journeyman

Re: how do i?

Its still to far away i dont know this area too well woukd like a radio shack be able to do it?

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