I bought my s4 about 2 months ago and had my phone with a case in my pocket. I took it out and found the screen to be cracked. I did not drop the phone and I take real good care of all my phones and still have my old phones. I was wondering if anyone else had this problem. Seems to me gorilla glass 3 is not as strong as advertised. Even if i bumped into something the screen shouldnt have cracked that easily especially with a case on it.
Ouch, hope you have TEP. Otherwise, you may have to live with it until some service centers have replacement parts.
Places in the mall like mall kiosks fix it for cheaper than your insurance
That assumes the kiosks have replacement screens on hand. Phones new enough that they may not. For that matter, even the Sprint Repair centers may not have them yet.
I doubt they have parts. I dropped my S4 in a hottub, and when I took it to best buy since I have my insurance through them, they ended up giving me a new phone in store since they didnt have any refurbished phones to give me.
Well, Best Buy is different. If it can't be repaired by doing a Hard Reset, they replace the phone. I don't recall any instances where they have actually repaired it when it was a hardware issue.