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100$ Prepaid Card for adding a line.

Journeyman

100$ Prepaid Card for adding a line.

Hello. My name is Emmanuel. I joined sprint over 4 months now. Then I add my sister under my line which I was told I will receive 100$ when I do that. I did receive. And also I added another line. And it is taking forever for that card to come. I called and chat with agent and they said it will come in 3 to 4 weeks. This issue has been going to almost a month now. I didn’t hear anything. I have screen shoot of the last chat with the chat specialist. This is not just a very good way to treat a customer. I feel like I’m been played. If nothing is done ASAP. I might take a step to sue someone. 

8 REPLIES 8
Wizard

Re: 100$ Prepaid Card for adding a line.

Good morning. Let me look into this and see what's going on. So you accepted an offer to add a line and receive a $100 visa card correct? When did you add that line?

 


QueenK Social Care 

Be Original, Not a Copy. 
Your opinion matters! So feel free to show someand accept the solution once the issue is fixed!
Journeyman

Re: 100$ Prepaid Card for adding a line.

Both was over 2 months. Like a week after the first 100$ came. I added the second. Look into it. 

Sprint Social Care S.M.A.R.T. Agent

Re: 100$ Prepaid Card for adding a line.

Did you port a number in? Or just add a new line with a new number?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: 100$ Prepaid Card for adding a line.

Hello this is also my problem I add a line last May 11 2019, they said I will get a$200 visa reward card but nothing came.. I talked to a lot of representative I even went to the store and talk to the guy who assist me but he just keep me waiting and just made a promise to fix it but again nothing happen.. I don’t know who to talk to , to fix this and solve this problem of mine..

Highlighted
Sprint Social Care S.M.A.R.T. Agent

Re: 100$ Prepaid Card for adding a line.

I'm happy to help with the prepaid card promotion. After activating the line, did you go online to register for the card? If so, what website did you use?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: 100$ Prepaid Card for adding a line.

I didn’t know I need to register it..coz the guy at the store didn’t tell me, but when I ask him he said he did..

Sprint Social Care S.M.A.R.T. Agent

Re: 100$ Prepaid Card for adding a line.

Alright, please review your account at www.sprintpromotionshub.com. If the card was registered, it would show at that sight. It may say pending. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: 100$ Prepaid Card for adding a line.

I already did that and it says no record found..

 

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