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Call forwarding on iPhone

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Journeyman

Call forwarding on iPhone

My call forwarding isn’t working. It stopped a week ago. Can someone please help me ? I tried the *73 *74 thing already 

1 ACCEPTED SOLUTION

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How do we do a private message ?

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16 REPLIES 16
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Wizard

That's a great feature for sure. Let's try deactivating by dialing *720 and pressing talk and the activating it again by dialing *72, followed by the 10-digit forwarding number and pressing talk.

 

Let me know if that works for you.

 

 

Penguin
Social Care Rockstar
Kudos and Accepted Solutions are Welcome
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When I do *720 it says it’s failed to be modified

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Let's go to a private message so I can get your account and see if I can get it fixed on our end.

 

 

Penguin
Social Care Rockstar
Kudos and Accepted Solutions are Welcome
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How do we do a private message ?

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Please message me after 4pm est. I’ll be able to speak with you than. Thank you 

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I sent you a private message, so you should have a notification in the upper right corner. You can also go here https://community.sprint.com/t5/Captains-Log/Social-Media-Advocacy-amp-Resolution-Team-S-M-A-R-T-MIS... and scroll down to my name, click on it, there is a button that says send message.

 

 

Penguin
Social Care Rockstar
Kudos and Accepted Solutions are Welcome
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*72 is immediate call forwarding with no ring. How can I enable conditional call forwarding (no answer) *73? When I try to set that up, I get the "The number or code you have dialed is incorrect" message. 

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Hi There,

Try to disable and then re-enable.  For unconditional or conditional:

  • Unconditional:
    1. Disable: Press *720 Talk.
    2. Press *72 followed by the 10-digit number, Talk.
  • Conditional - No Answer:
    1. Disable: Press *730 Talk.
    2. Press *73 followed by the 10-digit number, Talk.
  • Conditional - Busy:
    1. Disable: Press *740 Talk.
    2. Press *74 followed by the 10-digit number, Talk.

 

 

 

 

 

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Thank you for the response.

 

Here are the steps I am following:

1) Start will all call forwarding disabled. Incoming calls ring immediately.

2) From home screen, tap Phone app.

3) Dial *73 followed by the 10 digit number to forward to,

4) Tap the Dial/Talk button.

5) The number rings three times.

6) I get the recording "The number or code you have dialed is incorrect. Please check the number or code and try again. Message seven. Switch two six five."

7) This recording repeats once and then hangs up. 

😎 Call forwarding remains disabled. Incoming calls go to voicemail after four to five rings.

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(duplicate post)

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Hi 70, 

It looks like you aren't dialing the 0 after the *73.  Are you having the same issue of it working, then stopping or is it not working for you at all?

 

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