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Can I completely disable the V/M service?

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Journeyman

Can I completely disable the V/M service?

I don't want callers having the ability to leave a V/M. Is this possible? If so, how would I go about making the change?

3 REPLIES 3
Sprint Social Care S.M.A.R.T. Agent

Re: Can I completely disable the V/M service?

Howdy eliteva. I'd be lost without my vm, but to each their own. LOL There are a few ways to prevent people from leaving VMs. The best one is to go into your setting on your phone and turn this feature off.

 

May I ask what type of phone you have? 

 


Cat
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Journeyman

Re: Can I completely disable the V/M service?

I have a Galaxy S9+.

Sprint Social Care S.M.A.R.T. Agent

Re: Can I completely disable the V/M service?

Hey there. We can't strip the feature from your account as it's tied into other services offered through Sprint that we don't want to negatively impact. However, there are some quick settings on your phone you can toggle to turn off Voicemail from your end.

 

  1. From the home screen, tap the Phone icon.
  2. Tap the Menu button.
  3. Tap Call settings.
  4. Tap Call forwarding.
  5. Tap to disable the forwarding features to prevent from going to voicemail. 

 



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