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Getting government emergency alerts for wrong location

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Journeyman MCE
Journeyman

Getting government emergency alerts for wrong location

I am in the DC area but for the past several months I am getting the Emergency and Amber alerts for the northern Pennsylvania/New York/NYC area. I haven’t been to NYC or that area in years. My GPS and locations services are accurate everywhere else. Any idea of how to correct it?

1 REPLY 1
Sprint Social Care S.M.A.R.T. Agent

Re: Getting government emergency alerts for wrong location

That's never good. Just a few questions,

* I understand that the GPS and location services are correct, but in the Wireless Emergency Alerts is the area correct?

* Is your address correct in the system? (this can be checked out in your MySprint account)

 

Without looking into your account I can't be for certain what is happening. I sent you a PM to set some info so I can look into that as well.

 

 


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