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Horrible customer service


Horrible customer service

Thank u sprint for wasting my time.  I have been a customer for 17 years and can’t get anybody to help me. On the phone with sprint 6x in the last week min 40 mis a phone call. Like I have an xtra 40 mins to spare. Then today get the run around to speak to a supv telling me there is not one available then on hold 35 min waiting for supv. Then we work out an agreement and I told them I could wait on phone so they said they would call me back and finish up at 1 pm it’s 6:10 still no phone call.  Guess I will be leaving and finding another cell service after 17 yeas with sprint. Thank for nothing 




Re: Horrible customer service

if you are wanting assistance you might add a bit of info on what exactly it is that you are running into..



if you do NOT want assistance then no need for the added info.

I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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