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How long for the unlock process

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Journeyman

How long for the unlock process

Hello,

I have 4 phones that I have paid for I made the request for unlock on Saturday and was told that it take 4 hours but I have not received any email for unlock yet.  I was wondering how long does it take for the unlock process taken place

1 ACCEPTED SOLUTION

Accepted Solutions
Wizard

Good morning timtim. With the unlock process, it can take up to 48 hours for it to be completed. Also in order for the unlock to be successful, there are certain steps you have to follow with each device you requested to be unlocked. Here's a link for more info. SOLUTION: Sprint Hints for Successful Unlocks



KRow32Cheerleading Under Cover Cheerleader 
Don't worry, be happy!
Spread positivity in the community and while you are at it,
give me a kudo! Go Team!

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8 REPLIES 8
Wizard

Good morning timtim. With the unlock process, it can take up to 48 hours for it to be completed. Also in order for the unlock to be successful, there are certain steps you have to follow with each device you requested to be unlocked. Here's a link for more info. SOLUTION: Sprint Hints for Successful Unlocks



KRow32Cheerleading Under Cover Cheerleader 
Don't worry, be happy!
Spread positivity in the community and while you are at it,
give me a kudo! Go Team!

View solution in original post

hello ,

It has been 48 hours and I met all the requirement can you help me with this or is there a number for me to call and check

Since you made the request on Saturday, the 48 hours wouldn't have started until yesterday. They process unlocks on business days. Typically not on the weekends.



KRow32Cheerleading Under Cover Cheerleader 
Don't worry, be happy!
Spread positivity in the community and while you are at it,
give me a kudo! Go Team!

10/01/2019 I requested my iPhone 8+ to be unlocked but up till now, the phone is not unlocked. How long does it take to Sprint to unlock an iPhone.

It can take up to 48 hours. If the phone is not powered on and connected to WiFi when the signal is sent out, it can cause the phone to not register the unlock signal and our system will show the phone as unlocked even though the phone didn't catch the signal to wrap up the process. We can get this wrapped up pretty quickly though. I'll shoot you a PM so we can get some additional info to help out here. 

 



"Hail Yourself!" - Ben Kissel


I just sent you the information you requested

Thank you. I got it and I'm working on checking everything now. We'll continue through the PM. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.

We can look into this. Make sure to set up the phone correctly, and send me a PM. We can get a ticket in to get it taken care of. SOLUTION: Sprint Hints for Successful Unlocks

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