I have the exact same problem and NO ONE AT SPRINT says they can help me, However, I have been to 2 corporate sprint store and called customer service 2x. This is so much work and seems unsolvable!
Saddest story ever but I saved three, $100 cards to hand out at Christmas presents. The fam handed them back and showed me that they were expired! I was so sad. Huge fail on my part and huge fail on Sprint's part.
Additionally, my understanding is that gift cards cannot expire in OR and CA.
Lag116: I hate that you did not get to use your card! Were you ever able to speak with American Express themselves? And does the card have an Expiration Date on the back in the fine print or on the front?
Hi. I have two $100 cards that were misplaced. Found them yesterday, tried to use them and found out they were expired!!! Had no idea there was an expiration. I called number on the back (855-512-5929) there is no lost or stolen card option or any other option to speak with an actual person. Please help! TIA!
Several months, maybe even a year. I never imagined there would be an expiration! They were issued by a franchised store because I over paid by hundreds of dollars on an iPhone 5. Long story but it was so bad the store sent me the cards for a small compensation of the hundreds of dollars I over paid on a contract. Please help. Thanks!