I added a line & device last week and had my number put onto the new device and the new number assigned to the old device. I need to swap the numbers so that the new number is with the new device. Can I do that without going into a store?
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I need to do the same thing! I have 2 iPhones on my account and I need to change the phone numbers on them.
Example: My iPhone 7 phone number needs to be on my iPhone XR
Can someone assist me with this, please? Both phones bought through Sprint and on the same account.
Hey there. We can get this taken care of with a device flip-flop but we'll have to get some information from you to work this behind the scenes as there is no self-service option available. Keep an eye on your inbox for a PM from me.
Howdy Dudedont! Congrats on the new phone! I'll be more than happy to assist with the swap. Bellow are the steps to complete this action online:
Or if you would prefer I can complete the swap on my end.
Hi Eschol! Can you send us a PM with the following info?
Phone Number on account we'll be doing the swap on
Account PIN or Security question answer
New phone IMEI and SIM ICCID