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Swap numbers between phones on my account.

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Journeyman

Re: Swap numbers between phones on my account.

I have upgraded my iphone 6 to iphone X and my son has an iphone 7.

I need to activate the iphone x and swap it with my son's so he has the new phone and I have his 7.

Can you help?

Journeyman

Re: Swap numbers between phones on my account.

I did it with chat support on the sprint website - all set.

Journeyman

Re: Swap numbers between phones on my account.

Hi, can you give me some help with this?
Journeyman

Re: Swap numbers between phones on my account.

Hello hickorystreet. We will be happy to assist, what would you like to do exactly?

 

 


Palmira
Sprint Social Care
Journeyman

Re: Swap numbers between phones on my account.

can you message me as well?
Sprint Social Care

Re: Swap numbers between phones on my account.

Hello csmall21! Are you looking to swap devices between your lines, example: activate an iPhone 7 currently active on the line ending in 0000 on the line ending in 1111 which currently has an iPhone 8 within the same account? Please confirm the transaction you would like to perform.


Ciara
Sprint Social Care
Journeyman

Re: Swap numbers between phones on my account.

I am looking to swap phone numbers between two phones on the same account.  It seems that there is a way to do this, can you please help.

Wizard

Re: Swap numbers between phones on my account.

Hey jbhuta, I'd be happy to help you out. I'm going to private message you to get some additional info.



KRow32Cheerleading Under Cover Cheerleader 
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Journeyman

Re: Swap numbers between phones on my account.

@KRow32. Thank you for your help in solving this.

 

For the rest of the folks having a similar request - apparently, there are some settings in the backend that need to be worked - a Sprint rep (on this forum) can help you with that. Once the backend settings are done - you need to reset the network settings on the phone. And the numbers are swapped.

 

- No changing of SIM cards required.

 

Thanks again.

Sprint Social Care S.M.A.R.T. Agent

Re: Swap numbers between phones on my account.

Thank you so much!

Journeyman

Re: Swap numbers between phones on my account.

Hi jbhuta,

 

I also need to swap two of my sprint phone numbers and will you please help me? Thank you very much!

 

Xiaoyi

Sprint Social Care S.M.A.R.T. Agent

Re: Swap numbers between phones on my account.

Swapping is when you remove a device from a number and add a new device to the same number. Are you wanting to flip flop two devices between two numbers?

 

 

 


 


RedCruzr
Social Care 

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