Hi Jhbuta! Can you send us a Private Message with the following information? We'll be happy to help with this!
Phone number we're going to be working with
Account PIN or Security Question Answer
IMEI of the phone that we're going to be swapping onto your line
____________________________________________________________________________ Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.