Same problem here, call Vm, 'the number you have dialed is busy...". No google voice. Tried the *7x0 and no dice. Do you have another universal problem solver?
@Yosemite_Sam, have you ever set up your voicemail on your device? Or it may need to be set up again. I'll send you a private message to get more information from you.
I cannot access my voicemail nor can anyone leave me a voicemail, getting the line is busy recording, ever since Google Voice integration ended. Can someone please help? Thanks.
Hey. Sounds like your enhanced voicemail feature needs to be added back to your line, your voicemail needs to be reset, and refreshed. Let me get this taken care of for you. I'm sending you a PM now.
I have been having the same issue with my Galaxy S8 plus. I dial 1 and it says "Sorry, the number you called was busy, please try again later. I have not been able to access voice mail or change settings.
I'm having a similar problem with galaxy s9. When I call voicemail ot rings busy and no once can leave me a message, just rings and rings. I haven't been able to set up voicemail on this phone since I upgraded a couple weeks ago
I'm having the same issues described here - since Google Voice integration was disabled, no voicemail, incoming callers just get ringing, if I decline an incoming call, it just keeps ringing for the caller and it will ring again on the phone, holding 1 or dialing my number gets me a busy signal, if my phone is off, you get 'The person you have called is not available. Please try again later'. After almost an hour on the phone with Sprint support, they told me that the Voicemail is active on the network, but it needs to be set up on the phone. They mentioned the 'Visual Voice' app, but I don't have the sprint apps on my phone - I've removed most of the bloat that came with it. I did make a backup of my phone and installed the original, stock ROM complete with the Sprint apps, but it seems the old 'Sprint Zone' and other related apps are gone, as there was no 'Visual Voicemail' app. There was just the 'My Sprint' app, and I couldn't find anything related to Voicemail.
Any suggestions on how to set up the VM on my phone?
Good morning. I believe I know what the issue is. Since you previously had Google Voice, the enhanced voicemail feature was probably removed and needs to be added back. Also, your VMS needs to be reset and refreshed. I'm going to send you a PM now, to get some account info.