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Voicemail not Picking up Cannot Access Settings

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Journeyman

Re: Voicemail not Picking up Cannot Access Settings

Can you help me?  My voicemail isn't working. 

Sprint Social Care S.M.A.R.T. Agent

Re: Voicemail not Picking up Cannot Access Settings

@lejohnna07, I'm happy to help with your voicemail. I'm going to send you a private message to get your account information. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Voicemail not Picking up Cannot Access Settings

 thank you so much! you were the third person i spoke to and it finally worked! I appreciate you!

Sprint Social Care S.M.A.R.T. Agent

Re: Voicemail not Picking up Cannot Access Settings

You're welcome. I'm happy to hear that it's working again, and that you're staying! Please let me know if I can help with anything else. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Voicemail not Picking up Cannot Access Settings

Can I get the solution to this issue as I am having the same problem with my voicemail

Sprint Social Care S.M.A.R.T. Agent

Re: Voicemail not Picking up Cannot Access Settings

Go and ahead send us a PM. That way we can access your account to see what we can get done. 

Journeyman

Re: Voicemail not Picking up Cannot Access Settings

Hello I am having same problem. Callers getting busy signal or voicemail just not picking up and its silent or it just disconnects. I have called sprint and gone to the store and they cannot help. Please help me get this resolved.

Sprint Social Care S.M.A.R.T. Agent

Re: Voicemail not Picking up Cannot Access Settings

Hey Lcsinc76!  I can help out with this.  How long have you been having this issue?

Can you please send me a Private Message with the following info:
Phone number

Account PIN or Passcode
 

____________________________________________________________________________
Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
Journeyman

Re: Voicemail not Picking up Cannot Access Settings

Hi there @QueenK ,

 

I have this same issue but with my S9 (I just upgraded from the S8 and the people in the store did a crummy job transferring my data/apps). Could you please help me get my voicemail working?

Best,

Diana

Sprint Social Care S.M.A.R.T. Agent

Re: Voicemail not Picking up Cannot Access Settings

Hey there, I can help with that. We need to remove your voicemail off your phone and add it back on. Please send me a DM so I can grab your account info from you. 





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Voicemail not Picking up Cannot Access Settings

Hello, I am having this same problem on our Samsung Galaxy S9+ with Sprint. I was on chat and then phone calls with Sprint reps for over 2 hours and they said they can't fix it. Can someone please help us? 

 

Voicemail never picks up and when we dial 1 or our number to set up voicemail, it just rings busy.

Sprint Social Care S.M.A.R.T. Agent

Re: Voicemail not Picking up Cannot Access Settings

@rguby01, I can help with the voicemail. I'm going to send you a private message.

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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