Visual voicemail not working and callers getting busy signal as well as when I dial 1.
Worked just fine until a few days ago.
Howdy Hwelch4873. I've seen this a few times, and normally a reset of the voice mail fixes the issue. I sent you a PM so I can gather a smidge of into to complete the reset.
As a side note, this reset will delete any saved voice mails you may have. If you can, and want to keep these messages, please back them up, and let me know when you're ready for the reset.
Hi jgray19751. Is your voicemail ringing as busy or not allowing folks to leave a voicemail? How long has this been going on? Was it working previously?
So Sprint voicemail is not picking up.
I switched over to Google Voicemail about 6 months ago and want to switch back to sprint. I disabled everything I could on the Google website and it still is handling voicemails. I called Sprint Customer Service and they had me dial *720 to cancel call forwarding. It said it deactivated it but Google voice is still answering the voicemail.
So to answer you question if someone calls my phone # then google voice answers not sprint. If I try to access Sprint voicemail from my phone it takes me to google voice mail.
Gotcha, thank you for clarifying. We might need to make some updates behind the scenes to help out with that. I'm going to send you a PM so that we can get a little more info in order to check that out.
Sounds like we need to work some magic. Can you send me a PM? That way we can get this looked into quickly.