Used Google voice a year or so ago. It disabled Sprint voicemail. Disabled and disconnected Google voice. Did not get back Sprint voicemail. Calls just ring forever. When I try to call in to access voicemail it says the line is busy...
Hi valcar119, we'll need to get some additional information from you in order to start taking a look into getting this fixed up for you. I'll be sending you a PM so I can grab some of your personal info.
I am also having the voicemail issue where calls just ring and if I try to check my voicemail it says the line is busy. I haven't received a voicemail in quite some time.
The solution always seems to involve a PM from a support agent to get necessary account information so please contact me at your convenience.
Hey there XavierLangMain, this should be a pretty quick fix but we will need access to your account. I'll be sending you a PM to collect that information shortly!
I'm having the same issue with voicemail. When someone calls my phone, it just rings forever and doesn't go to voicemail. If i call my own phone number, it just "hangs up". I think I'm going to need my voicemail reset. Thank you.
Howdy ShelbyInFL. I'd be lost without my voicemail. I'll be more than happy to reset your voicemail. It normally requires removing the feature and then re-adding it back. Once this is done, any saved voicemails will be lost.
Do you have any saved voicemails? If so, please back those up before we move forward. I don't want you to loose any valuable messages.
I sent you a PM so I can gather a smidge of info.
I'm hoping you can assist me because I'm having the same issue with my voicemail. I have the Galaxy S9+ with premium visual voicemail. I don't receive any messages and when I try to dial into the service, all I get is a busy signal.