My voicemail also is not working. I used Google voice until it was canceled. I just purchased a new s10+ and since it was unlocked, I loaded the visual voicemail app but I still do not have voicemail. A message cannot be left and I only get a busy signal if I access voicemail. Can you help?
I am having a similar problem. I am getting the following:
"We are sorry but we can't automatically find the voicemail box for this number. Their voicemail is not set up correctly or the telephone network is not providing the information that we need. To leave a message, enter the full telephone number you are calling and we will attempt to locate the voicemail for that number."
Please help! Thanks
Howdy lc2019. I'll be more than happy to look into this for you. Just a couple quick question:
- Are callers able to leave messages?
- Are there any saved messages that you are needing to keep?
Alrightly. I can reset your voicemail, but in doing that any saved message can be lost. I sent you a PM so I can gather the needed info.
Hi there. I am a former user of the integrated Google Voice feature. My Sprint voicemail (not visual voicemail, I am not subscribed to that), only works intermittently. I get some voicemails, but I am told by others that my phone rings and never goes to voice mail. I understand from this thread that you (Sprint) can reset my voicemail. I have a few saved voicemails but they are fine to be deleted. What do I need to do next?
I am having this very same issue. I have called tech support and they didn't know how to help! PLEASE tell me they now have a solution. I'm desperate for a fix to this issue!
Howdy ASARALEE3. 9 times out of 10 resetting the Voice Mail (VM) works wonders and resolves this issue. Resetting the VM can lead to loss of saved VM messages. So I sent you a PM so I can gather a smidge of info. Please back up any saved VM messages.
I am having the same issue with my voicemail. When I call it from my phone, i get a message saying the number is bus, and when someone else calls, they get a message saying the call cannot be completed.