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Wifi calling blocked by corporate firewall.

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Journeyman

Wifi calling blocked by corporate firewall.

Hello,

 

I am a Sr Network Administrator for an Engineering firm. We have had request from employees for WiFi calling at one of our locations because the Sprint service is very poor inside the building.

 

I am trying to allow them access but need to know what outbound ports we need to open on our corporate firewall as well as Destination IP addresses or a fully qualified domain name I can point to would work as well, to allow them access.

 

I have already received this information from ATT, T-Mobile, and Verizon's website but can not find it here on Sprints. The ports are all pretty much the same with a couple of acceptations.

 

Please let me know if this information is available.

 

Thank You,

PC

6 REPLIES 6
Community Manager

Re: Wifi calling blocked by corporate firewall.

Hey @pcovell74, thanks for joining us here on Community.  The info you're requesting isn't readily available to most Customer Care agents so they asked if I'd take a look. I did some poking around in my knowledge base systems but I'm also more Care expert than Tech.  Our Tech dude is away until Monday but in the meantime, I will reach out to some contacts myself.  Please click on my name and send me a private message with your name, the company you represent and a good email address for you.  

 


SeaWolf
Sprint Community Manager & Customer Advocate
Captain of the Vicious Cream-puff
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".


Highlighted
Journeyman

Re: Wifi calling blocked by corporate firewall.

PM Sent

Community Manager

Re: Wifi calling blocked by corporate firewall.

PM Answered.

Community Manager

Re: Wifi calling blocked by corporate firewall.

Thanks @Em_Will_I_Am!

 


SeaWolf
Sprint Community Manager & Customer Advocate
Captain of the Vicious Cream-puff
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".


Journeyman

Re: Wifi calling blocked by corporate firewall.

Can you provide me this information as well? 

Journeyman

Re: Wifi calling blocked by corporate firewall.

I set an allow rule based on the info I was given. I looks like this.

 

Sprint1.JPGSprint2.JPG

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