cancel
Showing results for 
Search instead for 
Did you mean: 

Customer Service Agents keep adding Total Equipment Protection even though I tell them not to.

Highlighted
Journeyman

Customer Service Agents keep adding Total Equipment Protection even though I tell them not to.

I am tired of having to deal with this. Even after I remove TEP from one phone, agents will place it on another. I explicitly said no for Equipment Protection on all of my phones, yet I keep finding it on them.

 

 

 

Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat