Howdy scastro2091. I see that this is a double post of the private message that was sent. I have responded to that private message. Please meet me over there, please and thank you.
Same thing happened to me. I do not wish to be charged for these services. I don't even recall subscribing. Charges replying with 'STOP' are unspecified.
Can you please contact me to stop this?
Hi there. We'd be glad to help take a look over things for you. I'll be sending you a PM so that we can get a bit more information from you in order to review your account.
I, too, received this text earlier today. It is right out of the blue. I have not opened any new apps.
Please contact me to clear this matter up. Thank you.
@Lexecute, I'm happy to review the account for any charges. I'm going to send you a private message.
I received the text on 6/7 and thought it was a scam. I asked my kids and everyone denied signing up for anything. I just saw that $5 has been charged to MY number. I have definitely not signed up for any charges to my phone from third parties. I have blocked any further charges but want the current charges removed.
We can look into that. Please send us a PM, and I can see if we can get them refunded.
@RedCruzr_Sprint I too am having the same issue. I never signed up for GameZone nor have I even heard of GameZone, yet I received a text from them this morning with the same message. Can you or someone else please message me to resolve this? After reading multiple issues of "STOP" not working, I would like to talk to someone directly as well. I would appreciate any Help!
Sometimes opening certain websites or clicking on pages can trigger this. Try these steps to prevent this in the future:
Login to My Sprint (you may have to go through 2 step authentication):
- Click the My Preferences tab
Hi Ramesh! Please check your private message inbox. I've replied to your other post and Private Message regarding this.
I just had this happen to me. Messaging Stop seems have done nothing. How can I get this resolved, as I did not and would not sign up for this.