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GameZone Charges For Something I Never Subscribed To

Journeyman

Re: GameZone Charges For Something I Never Subscribed To

EDIT: I am just going to try texting STOP and hope this fixes it. 

Sprint Social Care S.M.A.R.T. Agent

Re: GameZone Charges For Something I Never Subscribed To

Howdy scastro2091. I see that this is a double post of the private message that was sent. I have responded to that private message. Please meet me over there, please and thank you. 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Journeyman

Re: GameZone Charges For Something I Never Subscribed To

Same thing happened to me. I do not wish to be charged for these services. I don't even recall subscribing. Charges replying with 'STOP' are unspecified.

 

Can you please contact me to stop this? 

Sprint Social Care S.M.A.R.T. Agent

Re: GameZone Charges For Something I Never Subscribed To

Hi there. We'd be glad to help take a look over things for you. I'll be sending you a PM so that we can get a bit more information from you in order to review your account. 

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: GameZone Charges For Something I Never Subscribed To

I, too, received this text earlier today. It is right out of the blue. I have not opened any new apps.

 

Please contact me to clear this matter up. Thank you.

Sprint Social Care S.M.A.R.T. Agent

Re: GameZone Charges For Something I Never Subscribed To

@Lexecute, I'm happy to review the account for any charges. I'm going to send you a private message. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: GameZone Charges For Something I Never Subscribed To

I received the text on 6/7 and thought it was a scam. I asked my kids and everyone denied signing up for anything. I just saw that $5 has been charged to MY number. I have definitely not signed up for any charges to my phone from third parties. I have blocked any further charges but want the current charges removed.

Sprint Social Care S.M.A.R.T. Agent

Re: GameZone Charges For Something I Never Subscribed To

We can look into that. Please send us a PM, and I can see if we can get them refunded. 

 

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