I signed on on a sprint sizzling Saturday I think it was called. I ported all 6 of my numbers over. I was told I would receive $50 per number on a prepaid card. The tracking is showing invalidated by spring promo hub. Is this normal? I've already spend several hours on the phone and chat just to get the run around. I was told this is normal, but I think that was just to make me go away, usually invalidated is not good eventhough all of the requirements were met.
We don't want our new customers feeling this way. For prepaid cards, you must register at www.sprint.com/joinsprint. Was this completed? How soon after your activation. was it done?
Yes I have and have the reference numbers. It was about 25 days after activation. We activated on 2/9 and were told the store would take care if it, come to find out that wasnt true and I had to do it. I it was on 3/6 I registered.
Yes and all 6 reference numbers are pending with invalidated bt Sprint promo hub campaign. I contacted support, after 3 hours I was told it was normal, invalidated is usually bad.
Have you been able to check on the progress of the cards through that same website?
Alright, let me get into the account and see what I can find. I'm going to send you a private message to get your account information.