Did you receive any confirmation to your email? Have you tried checking its status by visiting https://www.sprintpromotionshub.com/#/tracker ? If not, please try doing so. Click on the ''track'' section.
I too fell victim to Sprint's scam. Wasted an hour of my life using the chat who ultimately told us to call customer service. Wasted a second hour of being transferred to three different people and explaining myself three different times, they said that I have to go to a store because the promotion does not exist and they cannot receive the email that I got from Sprint which I offered to forward. Apparently the tracking number doesn't exist on their systems either. Asking to speak with a supervisor is an ordeal (they have to submit a request and supervisors may not be available). Any help that does not involve me wasting more of my Saturday going to a store to be told to talk to someone else?
kdow8. We definitely don't want our customers to have a negative perspective of Sprint. Let's talk. I want to help you get this resolved. My name is Juan and I'm with the Sprint social care department. Please send us a private message with your name, account holders name, phone number, account PIN or answer to the security question.
You're code and tracking number is not working, that's weird. I can check on this for you, what's the tracking number you have?
Here are both of them.
We have received your registration for Select customers can receive a $200 Prepaid MasterCard when you add a new phone line of service. One card per account..
Your tracking number is: *****
Please be sure to keep a copy of your tracking number for future reference
We have received your registration for Amazon Exclusive: $100 Prepaid Mastercard for SIM Kit Activation. Requires new account and new line of service..
Your tracking number is: ******
Please be sure to keep a copy of your tracking number for future reference.
Thanks for the provided info. But both tracking numbers worked and both cards are currently pending. Please note the following:
Feel free to visit the link that is provided to track your Master card.