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Invalidated by Sprint Promo Hub Campaigns

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Journeyman

Invalidated by Sprint Promo Hub Campaigns

Results for :
876980016

 

Status : Pending

Your submission is currently being processed. Please check back later for your registration status.

  • Invalidated by Sprint Promo Hub Campaigns

 

Promotion name :
$200 Prepaid MasterCard when you Add a New Line of Service.

Submit date :
05/16/2019

Submission type

39 REPLIES 39
Journeyman

Re: Invalidated by Sprint Promo Hub Campaigns

I see the exact same thing on the Sprint Promo for opening a new line, but today I looked and it says it was 

  • Invalidated by Sprint Promo Hub Campaigns
Tags (2)
Sprint Social Care S.M.A.R.T. Agent

Re: Invalidated by Sprint Promo Hub Campaigns

Hi everyone. A few thing about the $200 Add-A-Line promotion are bulleted out below. Take a look over and let us know if you met all the criteria and we can start looking into things a little closer for you to see what's going on. 

 

  • You must add a new phone line to your current Sprint account; new line must be active prior to the end date of the promotion (6/20/19)
  • You must register at sprint.com/offers within 30 days of activation.
  • The new line must remain active and the account must remain in good standing at time of processing.
  • $200 Prepaid Mastercard will ship to the billing address on the account after 60 days of service.
  • You are eligible for one Prepaid Mastercard per account.

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: Invalidated by Sprint Promo Hub Campaigns

I meet all of that, excepting the going on the sprint.com/offers to register.  My rep in the store did that for me and gave me the printout of the registration number to track.

Re: Invalidated by Sprint Promo Hub Campaigns

Hi Surfacematter1! Can you send us a PM with that registration number? We'd like to look into this for you. 

____________________________________________________________________________
Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
Journeyman

Re: Invalidated by Sprint Promo Hub Campaigns

The same thing for me 

Sprint Social Care S.M.A.R.T. Agent

Re: Invalidated by Sprint Promo Hub Campaigns

Hi Nhudzinski. I saw your PM to us and I'll be dropping you a response back for some additional info shortly. 

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: Invalidated by Sprint Promo Hub Campaigns

The same thing happened to me.  As well as several "$50 Direct to Consumer" registrations.  Contacted Sprint several times and every time got a promise to have update in a week, but never heard back.  Really frustrated! 

Sprint Social Care S.M.A.R.T. Agent

Re: Invalidated by Sprint Promo Hub Campaigns

In the comments on this thread, OldGreg mentioned the qualification to have this promo. Did you make sure to register?

Journeyman

Re: Invalidated by Sprint Promo Hub Campaigns

Yes, I did and met all the requirements.  I have several pending registrations showing the same status "Invalidated by Sprint Promo Hub Campaigns".

Sprint Social Care S.M.A.R.T. Agent

Re: Invalidated by Sprint Promo Hub Campaigns

Please send us a PM with your registration number so we can check on this. 





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Invalidated by Sprint Promo Hub Campaigns

hello.  I’ve Contacted Sprint several times and I am so done with their customer service people  because I was promised when I switched over from AT&T to Sprint that I would receive a $200 or $250 Mastercard after switching. Anyways that was back in April and then said I would get it within 2 weeks no reply of course. That went on for a month and then I finally told from the store to sign up and register so I did and also added additional lines. Because they never got me my first promotion and so the second would be for $200 and adding more lines. So  every time got a promise I’d keep it and I also got each reference number. They kept saying pending status. Now it’s almost 3 months later and nothing. Went online to check and it now says invalidated really ????? This makes me so angry. What do I need to do to get my $ I was promised ? Im so Really frustrated right now with Sprint!!!! Yes I’ve met the criteria on everything. 

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