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Late payment

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Late payment

My bill is due April 15th but I can’t pay til the 19th. Will they shut my service off

Sprint Social Care S.M.A.R.T. Agent

Re: Late payment

There are a few things to consider when answering this question. Is this month's bill the only one that's owed? Is the 15th the normal due date, or a payment arrangement date? If there is no past due balance and the 15th is the normal due date, then no, your service won't be shut off before the 19th. 





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Re: Late payment

No late payments due. Just gonna be a couple days late. I only owe this bill. 

Sprint Social Care S.M.A.R.T. Agent

Re: Late payment

If a customer has been on time for most of their payments and this payment will only be a few days late, typically this won't result in a shutoff. Do keep in mind, if a customer pays his/her bill late, even by a day, this may result in a late fee. If a late fee is applied it will show on their next bill. 


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