I signed up with Sprint towards the end of last year 2018. They had a promotion going at the time for the Galaxy note 9. It was for 20$ a month for new members. So I decided to go with that. First couple months my bill was at 58$ just for the phone, the third bill came and it was still 58$. I went to the Sprint store to try and figure out why and they took hours looking into things only to find that the day I signed up was the DAY AFTER the promotion ended. So I was lied to and made to sign an agreement based on false information just to get a sale. They said there was nothing they could do about it. I went to TMobile that day and switched. However I now have a past due amount about to go into collection of around 1100 dollars and I do not believe I should have to pay any of that due to false advertising the day after promotion was over, and trying to sell me on a promotion that no longer exsisted. I would like someone from Sprint to contact me so we can have this settled immediately.
Hey there simonjjonker01. I'd be glad to help you look into this. It sounds like you were leasing that Note 9 from Sprint when you cancelled your contract. Did you return the device back to Sprint when you switched to T-Mobile?