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Status of Sprint promotion hub submission

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Journeyman

Status of Sprint promotion hub submission

Can somebody check the status of my sprintpromotionshub.com submission? It's been saying pending for months now.

The contact us number just goes to the general Sprint support number who don't know anything.

6 REPLIES 6
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Journeyman

I guess I'll just port out then.

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We can look into what is going on. What promotion was it for?

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The tracking number is *****

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Thank you. Since signing up there is some rules that have to followed to get the promo. 

 

  1. Keeping your account current (no past due).
  2. Keeping the line active.
  3. No changes to the line. 

It would need to remain that way for over 60 days to qualify. We can take a deeper look into what is going on, just send me a PM.

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You've clearly done your research since from the status page of ***** it says submitted 7/15/2019. It is currently 10/7/2019.
The status is still Pending.

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I understand that, but unless the rules are followed it won't complete out and send out a card. I can look in the account for you, if you would like send me a PM. 

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